FAQ

Our collections are designed in Italy (Design in Italy) and made in workshops selected for their craftsmanship, in Europe and Asia depending on the materials and techniques required. Every piece meets our quality specifications, wherever it is made.

Menswear that combines demanding quality with accessibility: noble materials (cotton, linen, silk, cashmere), careful finishing (buttons stamped with the AC monogram, woven labels), without the prices of traditional luxury.

Cabale Comfort is our range dedicated to absolute comfort, available on a selection of shirts, trousers, polos and t-shirts. It incorporates stretch fabrics that follow your movements without ever losing structure or elegance.

The cut and aesthetics remain true to the Alberto Cabale identity, but the composition includes a share of elastane that brings suppleness and freedom of movement — ideal for everyday wear or for your most active days.

These pieces are identified by the words “Cabale Comfort” in the product name and in its technical sheet (composition, care).

• Cotton (poplin, piqué, 100% cotton)
• Linen (dedicated collection for mid-season and summer)
• Stretch denim (generally 98% cotton / 2% elastane)
• Silk (60×60 and 90×90 squares, sarongs)
• Cashmere and wool (Alberto Cabale and V1969 ranges depending on the season)

Yes, any item with a proven manufacturing defect is taken care of — see the Returns & refunds section.

Each reference is validated before production on the basis of fabric samples, with requirements for composition, colour fastness and washing resistance in line with European standards.

Each product page includes a size guide dedicated to the category (shirts, trousers, polos, shoes), with measurements in centimetres (chest, waist, leg length, etc.).

Yes, our sizes follow the standard European nomenclature (S/M/L/XL for tops, numeric sizes 38–48 for trousers).

We generally recommend choosing the larger size for fitted cuts, and referring to the precise measurements in the guide rather than your usual size, as cuts may vary depending on the fabric (Cabale Comfort stretch, for example, fits differently from classic cotton).

Each piece comes with a care label detailing precise instructions (washing temperature, drying, ironing) using standard ISO symbols. As a general rule:

• Machine wash at 30°C for cotton and denim
• Hand wash or dry cleaning recommended for silk
• Low-temperature ironing for stretch pieces

We recommend hand washing in cold water or dry cleaning to preserve the brightness of the colours and the texture of the silk.

Regular care with a polish or nourishing cream suited to the colour extends the life of the leather. Avoid any prolonged exposure to moisture.

Select your items, choose your size and colour, then add them to the cart. Payment is made securely at the end of the order.

Yes, within 24 hours of your order. After 12 to 24 hours, your order is handled directly by our logistics and can no longer be modified. The best way to notify us of a change is through your customer account, which automatically forwards your request to the relevant department, or via the chat available on the website.

A confirmation email is sent to you automatically when your order is confirmed, summarising the items, the amount and the delivery address.

Some references come back in stock with seasonal restocking. You can activate a back-in-stock alert directly from your “My account” area, and you will be notified as soon as the item is available again.

• France and neighbouring countries (Germany, Belgium, Italy, Spain, Netherlands): 2 to 4 working days
• Rest of Europe: 5 to 7 working days
• Rest of the world: 7 to 15 working days

Yes, we deliver worldwide.

• France, Germany, Belgium, Italy, Spain, Netherlands: €10 below €35 of purchase, free delivery above
• Rest of Europe: €20 below €50 of purchase, free delivery above
• Rest of the world: €30 below €100 of purchase, free delivery above

A tracking number is sent to you by email as soon as your parcel is shipped, allowing you to follow its progress in real time.

You have 14 days to return an item.

The item must be unworn, with its label attached, in its original packaging and in the condition in which it was delivered to you. The return slip must be included in your parcel.

Return costs are fully covered by Alberto Cabale.

Simply make a request from your customer account. A return slip is then sent to you so you can send back your parcel.

You are refunded within 5 days of us receiving your return.

Yes, you are welcome to exchange your item to adjust the size or the model as you prefer.

Contact our customer service with your order number and photos of the item concerned: a solution (exchange, refund) will be offered at no cost to you.

Credit card, PayPal, Apple Pay and Google Pay.

Yes, all transactions are processed through a secure, encrypted payment system that complies with industry standards (3D Secure protocol).

This option is not yet available, but an instalment payment solution is being rolled out and will arrive very soon.

An invoice is automatically available and sent by email after your order is confirmed.

No, a customer account is not required: you can perfectly well order as a guest.

An account lets you track your orders, view your purchase history, manage your delivery addresses and speed up your future orders.

Go to the “My account” section to update your details, your address or your password.

In accordance with the GDPR, you can request the deletion of your account and data by contacting our customer service at contact@albertocabale.com.

Yes, we work with retailers and partner stores through the Ankorstore platform. Access is open from a minimum purchase of €300.

Simply write to us to be contacted directly by our dedicated team, by phone or by email. The required documents are a valid intra-community VAT number and an email address — that's all.

A dedicated price list is offered specifically to retailers. Please contact our teams directly for details.

Yes, our showroom is located at Plan de Marine, Baie des Anges, 06270 Villeneuve-Loubet, France.

By email at contact@albertocabale.com, or via the chat available directly on the website.

We reply within 2 working days.

French and English.

Each request is reviewed individually by our team, who will get back to you with a suitable solution as quickly as possible.